Improving Communication, or How to Get Along with (Almost) Anyone
The MaxieDISC® system can be used in many ways. Increasing sales, better management, or running a company. Improving communication is also one of the elements. Thanks to this:
- You understand people and their needs better.
- You are understood and have greater influence over others
- You can recognize the behavior styles of others and draw conclusions.
…for the first time in my life, I read test results that reflect reality to such an enormous degree (90-100% accuracy)
Piotr Michalak, Development-Strategies.pl
The most important skill in life
There is nothing more important to us in life than GOOD COMMUNICATION (okay, love is more important, but we don't specialize in that yet 🙂 ). It is precisely interpersonal communication that is largely responsible for the quality of our lives, both private and professional. It is probably the most important skill for every person. Responsible for their successes and failures, for their career, relationships with others, and success. At the same time, they don't teach this in school…
We believe we can improve the lives of many people and the businesses of many companies by teaching them to communicate and understand the needs of others. We believe that through this, people can be happier, more self-satisfied, achieve success, and return home from work in a good mood.
Where do communication problems come from? Why is it so easy to communicate with some people, while with others, you feel like you can't get anywhere? If you open any book on this subject, you will find information about issues such as differences of opinion, lack of trust, or misinterpretation of conveyed messages. Such problems arise on both the sender's and receiver's side.
Problems and obstacles make proper communication between people difficult and sometimes even impossible. We believe we can eliminate these barriers. What we can influence and learn are behavior styles, and consequently, communication styles.
It would seem that each of us has our own unique communication style, assigned only to us. Tone of voice, pace, phrases we use, etc. At the same time, researchers have identified 4 basic behavioral styles that translate into communication. Of course, individuals with a single style are rare. Most often, we are a mix of 2 or 3 styles, and at the same time, most of us have one or two predominant ones. These can be explored using the MaxieDISC® test and report.
What are these styles, and how do they communicate?
D – dominant style
A person with a strong representation of this style is results-oriented, confident, prefers a comprehensive view of matters over analyzing details, willingly takes on challenges, strives for goals, and achieves them.
She speaks concisely, quickly, and to the point. She doesn't like drawn-out discussions or excessive analysis. In conversation, she aims for the goal and has no problem confronting others.
I – inspiring style
Enthusiastic, optimistic, cooperative, people-oriented, outspoken, dislikes being ignored, driven to influence others influence.
She likes to talk a lot and can tell good stories. Stories are her strong suit. She talks about ideas, visions, novelties, emotions. She doesn't like details or a bad atmosphere in conversations.
S – stable style
A style that dislikes rushing or being hurried is generally calm, strives for and maintains peace, avoids conflict, is modest, peaceful, emphasizes cooperation, sincerity, and reliability.
He speaks calmly and thoughtfully. He doesn't open up upon first contact. If you get to know him better, he readily talks about emotions and other people. He dislikes confrontation in conversation.
C – to a conscientious style
Thorough conscientiousness, preferring strict adherence compliance actions with instructions and regulations. A person with a dominant C emphasizes quality and accuracy, knowledge and competence, dislikes improvisation, strives for perfection, likes to analyze details, and prefers to work independently.
He speaks calmly and chooses his words carefully. He talks about facts, data, analysis, procedures, and details. He enjoys discussing specialized topics, especially if he has a valuable interlocutor, an expert, on the other side.
How to communicate your style so that you are understood?
As you can see, each of these styles communicates differently. Some have common features, and some do not. It is obvious that it will be easiest for us to communicate with someone who has a similar style to us. The way of speaking, expressing thoughts, and formulating opinions will be similar, but what if we encounter an opposing style?
This is where the MaxieDISC questionnaire and report come in handy. By knowing your preferred style and deepening your knowledge of other styles, we'll be able to communicate with anyone. Detailed knowledge and skills can be acquired at the MaxieDISC system communication training, and here I will present the general principles of communication for the styles:
When you speak to someone
O Style D
- Speak briefly and decisively.
- Only provide essential facts (the most important ones, not all).
- Talk about what can be achieved, not about what can be lost.
When you speak to someone
Style I
- Be optimistic
- Talk about emotions
- Talk about ideas, not details
When you speak to someone
About the letter S
- Pay attention to emotions, talk about them
- Refer to security, ensure it
- Let's discuss the action plan.
When you speak to someone
C style
- Provide all necessary data and facts in detail.
- Don't talk about emotions
- Stick to the facts, not the vision